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rdecastro1
Participant
February 17, 2016
Question

I can't upload documents

  • February 17, 2016
  • 2 replies
  • 443 views

Good Morning,

My name is Rosemarie de Castro with Wiseconnect.  I am trying to add a Template to the Library for my whole organization to use and be able to send out to our New Hires and for some reason it won't upload.  Can you please help me with this?  Below is the screen shot of the result once it attempts to upload.  Thank you.

This topic has been closed for replies.

2 replies

Inspiring
February 21, 2016

Hello Rosemarie,

Can you inbox me the copy of document so that I can also replicate the same behavior at my end.

Regards,

-Rijul

AadeshSingh
Participating Frequently
February 18, 2016

Hirdecastro1,

Are you able to open the original document, let me know the file format of the original document?

Login to your e-Sign account using Google Chrome (Incognito window) Sign In — E-signature and E-sign Software Solution — Adobe Document Cloud & then try to upload the document.

Regards,
Aadesh