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HBHHelen
HBHHelen
Participant
July 28, 2026
Answered

I cannot cancel a reminder in Acrobat about signing. I have googled and it says navigate to the manage page option. I dont have this. and I dont have the option of a garbage bin - please help

  • July 28, 2026
  • 1 reply
  • 12 views

I have a reminder set for a document sent out for signing

 

The user signed the document through another option, I cannot turn off the reminder for them to sign.

I don't want to cancel the agreement.

I have tried the help option, it suggests going into the Manage page option and then to the garbage bin. I dont have a manage page option, and if I click on the agreement there is no garbage bin

Please help

 

    Correct answer Meenakshi Negi

    Hi HBHHelen,


    Thank you for reaching out, and sorry for the trouble caused.


    In the screenshot you provided, after selecting a document from the Agreements list, a panel appears on the right-hand side. Please click "Reminder" to view the available options. It would be helpful if you could share a screenshot of the options for the agreement that already has a reminder set.


    Let us know if you need any help.


    Thanks,

    Meenakshi

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    July 28, 2026

    Hi HBHHelen,


    Thank you for reaching out, and sorry for the trouble caused.


    In the screenshot you provided, after selecting a document from the Agreements list, a panel appears on the right-hand side. Please click "Reminder" to view the available options. It would be helpful if you could share a screenshot of the options for the agreement that already has a reminder set.


    Let us know if you need any help.


    Thanks,

    Meenakshi

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