I changed my name in the profile and it shows correctly when I login. But when I send document for signing, it displays my previous profile name as sender. I tried logout, but it does not help.

Hi LastLegend385,

Thank you for reaching out.

We have checked your account using the email address linked to your community profile. The name associated with your Acrobat Sign account matches the name on your Adobe account. Could you please confirm if you are referring to the same account or a different one? If it’s a different account, kindly share the email address in a private message. You can initiate a private message by clicking on their profile and selecting "Send Message."

Additionally, please provide the name that currently appears as the sender and what you would like it to appear as. We will look into this and provide you with the correct information.

Let us know if you have any questions or need further assistance.

Thanks,

Meenakshi