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August 31, 2015
Answered

I had a document that was signed by 2 signers and then cancelled by an approver (valid email address but wrong approver) Do I have to restart as a new process or can I retrieve with everything filled in and just change the approver to the correct per

  • August 31, 2015
  • 1 reply
  • 465 views

I had a document that was signed by 2 signers and then cancelled by an approver (valid email address but wrong approver) Do I have to restart as a new process or can I retrieve with everything filled in and just change the approver to the correct person?

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Correct answer Anubha Goel

Hey fryebd,

If the approver has not accepted that agreement, then the transaction would have been cancelled automatically and you can start with a new process.

Regards,

Anubha

1 reply

Anubha Goel
Anubha GoelCorrect answer
Participating Frequently
August 31, 2015

Hey fryebd,

If the approver has not accepted that agreement, then the transaction would have been cancelled automatically and you can start with a new process.

Regards,

Anubha