I have paid for my subscription and it constantly logs me out

I have paid for my subscription and it constantly logs me out and tells me my free trial is over-have not been able to use the product-penny.sterlingmgmt@gmail.com   Dear penny smith, Thank you for choosing Adobe Acrobat Pro subscription. Now you can keep working with PDF documents and forms on the go, across devices.  Here’s important information to remember regarding your subscription:  Your subscription start date: 05-June-2014 (PT)  Your next billing date: 05-July-2014 (PT)

please email me because I find the help/customer service SUCKS, then i get logged out????