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cmoyer1412
Participant
January 14, 2016
Question

I'm getting messages saying my server is full.

  • January 14, 2016
  • 1 reply
  • 330 views

Is there a setting in Adobe to stop saving a copy to the server and saving the copy that is emailed to myself.  Which in turn is taking up double the space on the server.

This topic has been closed for replies.

1 reply

AadeshSingh
Participating Frequently
January 15, 2016

Hi cmoyer1412,

When do you exactly get this error message & exactly where are you saving your files, because eSign doesn't have any server to save the files. File are saved on your system or to the location where you want to save them.

Regards,
Aadesh

cmoyer1412
Participant
January 15, 2016

Hi,

Thank you so much for your reply.  I get the message from my Outlook email.  I talked to my IT person and it seems that every time I send out a document through Adobe it also emails a copy to me as well.  So not only is the server saving a copy I am sending out but its saving the copy that is emailed to me as well.  So each document I send is taking up double the space and each document I send is large. They thought maybe there was a setting in Adobe to help take care of this issue.  Or maybe there's an option in Outlook to immediately remove emails from the server when they are downloaded to Outlook.  They think I should be able to make it so that it does not copy-in the sending email address.  I don't know if you can help but I do appreciate you trying.