I need to sign a BAA

Question

I signed up for the enterprise plan, paid for it and can't use it because I need to sign a BAA agreement to be HIPAA compliant. It is not available anywhere online. Nobody in the chat support post can help me. I am constantly being referred to an Account Manager who is not responding. I have an open case and I escalated it. I'm so frustrated and now remember why I used Docusign.

I need to sign a BAA

Meenakshi_Negi · Answer

Hi majalat296821435jhv,

Thank you for reaching out, and sorry about the delay in response.

Please refer to the following help document for information on HIPAA configurations in Adobe Acrobat Sign Solutions: https://helpx.adobe.com/sign/using/adobesign-hipaa-settings.html#BAA.

If you have questions, the experts can best answer them. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

Thanks,

Meenakshi

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