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Participant
April 25, 2023
Question

I need to sign everything twice!

  • April 25, 2023
  • 1 reply
  • 426 views

I have what I guess is a minor - but very annoying and bizarre issue.

 

I quite frequently have to electronically "sign" pdf documents.  I have my signature stored, so I click on it then go to the signature location and enter my signature.  But I have to do this TWICE every single time!  The first time I drop it, the signature disappears.  Then I go back and do the whole process again and it works.  Granted it's just a few seconds, but it's more than a little aggravating when you have a dozen of these things lined up and have to go through signing them twice every time.

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1 reply

Meenakshi_Negi
Legend
April 30, 2023

Hi Ed295838184prv,

 

Thank you for reaching out.

 

Could you please confirm how you are adding signatures to the documents?

Would you mind sharing the screenshot of the window where you added the signature?

It will help us to understand where the issue occurs.

 

Thanks,

Meenakshi