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Participant
April 4, 2024
Question

I sent it and signed it, but the email didn't arrive and it said bounced.

  • April 4, 2024
  • 1 reply
  • 564 views

Email works normally, can be received, but Adobe Sign doesn't send. It goes up in the Adobe system and bounces back.

 

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
April 8, 2024

Hi skilled_rocket21917,

 

Thank you for reaching out. 

 

Could you please share more information about the workflow used here? Is it an issue with a particular account?

Did you start experiencing the behavior recently? it would be helpful if you can share the screen recording or the screenshot of each step you do.

Are you using the Acrobat desktop application to send the document?

 

Thanks,

Meenakshi

Participant
May 13, 2024

I have similar issue, how do we resolve it.