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Participant
Jan 16, 2018 8:43 PM UTC
Answered

I used to be able to set conditions and now cannot

In Adobe sign we create forms and were able to set conditions for fields.  We are unable to set conditions in our form fields this year, did something change in adobe sign?  The menu with the conditions does not appear when double clicking the field.  Has this happened to anyone?

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    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    Jan 17, 2018 7:43 AM UTC

    Hi Jong,

    I see that you have the Adobe Sign Individual account.

    Sorry to inform you that the option to set field conditions is only available in business and enterprise account.

    Refer this help document Compare Adobe Sign plans | Adobe Document Cloud for more information.

    Let us know if you have any questions.

    Regards,

    Meenakshi

    1 reply

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    Jan 17, 2018 7:43 AM UTC

    Hi Jong,

    I see that you have the Adobe Sign Individual account.

    Sorry to inform you that the option to set field conditions is only available in business and enterprise account.

    Refer this help document Compare Adobe Sign plans | Adobe Document Cloud for more information.

    Let us know if you have any questions.

    Regards,

    Meenakshi

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