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MdluliK01@sabc.co.za
Participant
June 8, 2026
Question

I want to reset my password and the authentication code is sent to a phone number which I no longer have access to, how can I solve this?

  • June 8, 2026
  • 1 reply
  • 14 views

I want to reset my password and the authentication code is sent to a phone number which I no longer have access to, how can I solve this?

    1 reply

    Meenakshi0101
    Community Manager
    Community Manager
    June 8, 2026

    Hi MdluliK01@sabc.co.za,  


    Thank you for reaching out.


    Please confirm if you are trying to change the password for Adobe ID or just the Acrobat Sign account. As the authentication code is not available, you will need to contact the support team to get the password changed. They can verify the details and can help you to change the acocunt password.


    Let us know if you have any questions.


    Thanks,

    Meenakshi