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February 1, 2016
Answered

If you're CC'd on a message, will you have the option of signing the document as well?

  • February 1, 2016
  • 1 reply
  • 1647 views

Every time I CC myself on a message I send a customer through esign, my copy doesn't give me the option to "Click here to review and sign", so I'm worried that when my customer tells me they didn't have the option to sign it, that they're also not getting that option. Is CC strictly view, no sign?

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Correct answer Rijul Raj Khurana

Hello Joseph,

As you are copied in the transaction, you can only view the initial document sent out and receive the final signed & filed copy but don't have authority to sign. If you want to sign the document, make sure to check "I need to sign" as First or Last as needed.

Regards,

-Rijul

1 reply

Rijul Raj KhuranaCorrect answer
Inspiring
February 2, 2016

Hello Joseph,

As you are copied in the transaction, you can only view the initial document sent out and receive the final signed & filed copy but don't have authority to sign. If you want to sign the document, make sure to check "I need to sign" as First or Last as needed.

Regards,

-Rijul