Integration Key Generated but getting 403 error

Question

We are working on an application to route documents for signature and plan to use Adobe Sign for the final signatures.  We have a service account that is being used to control the workflow.  That account is set up in Adobe Sign with the required access to generate an Integration Key.  OAuth is not currently an option with this setup.  The process works with the vendor's Adobe Sign account, but they get a 403: Forbidden error.  It also generates an "Invalid URI:  The hostname could not be parsed."  Is their a permisison we are missing?

Meenakshi_Negi · Answer

Hi TraceyC9299,

Thank you for reaching out.

It seems that you are using the Adobe Sign Enterprise plan. If you have a question related to integration, the experts can best answer it.

I suggest you, please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps indicated in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

Thanks,

Meenakshi

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded