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robinp15024891
Participant
September 13, 2018
Answered

Integration key instead of oauth

Hello,

Im trying to find a way to contact adobe but im stuck so im trying here.

If possible I would like a static key for the API calls instead of oauth process. Is this possible?

Thanks in advance,Robin

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    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    November 28, 2018

    Hi Robin,

    Sorry for the delay in response.

    I have checked the account with the email address that you have shared.

    You have a free developer edition of Adobe Sign.

    The option mentioned above by Akki_24 is only for the subscribed users.

    The settings are not enabled by default to access the Integration Key in the free Developer account.

    I would recommend you contact Pre-Sales team to get the settings enabled.

    They will be able to provide pre-sales technical assistance to you.

    Please refer to this link Adobe Sign plans for individuals and businesses | Adobe Document Cloud to get in contact with them.

    Hope that helps.

    Regards,

    Meenakshi

    View reply

    3 replies

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    October 16, 2018

    Hi Robin,

    Sorry for the delay in response.

    To contact support you may login to your Adobe Sign account through link-  Adobe Document Cloud

    1- Click on the ? icon at upper right corner, as shown in picture below.

    2- It would take you to your support option page.

    [You may check the private message where I have shared the contact number and the direct email for Adobe Sign support team.

    Adobe Sign contact support]

    Regards,

    Akanchha

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    ruslanb69988831
    Participant
    November 21, 2018

    Hi Akki_24

    I have the same problem: I want to get static key (integration key) to work with SOAP api.

    I'm not able to contact support as you described in 1 part of your answer above. (looks like dev account have no access to direct support help, but only to forum).

    Could you please enable Integration keys for [Personal info removed by Mod: email id, ]account? Or provide me with the direct email for Adobe Sign support team?

    Translate
    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    November 28, 2018

    Hi Robin,

    Sorry for the delay in response.

    I have checked the account with the email address that you have shared.

    You have a free developer edition of Adobe Sign.

    The option mentioned above by Akki_24 is only for the subscribed users.

    The settings are not enabled by default to access the Integration Key in the free Developer account.

    I would recommend you contact Pre-Sales team to get the settings enabled.

    They will be able to provide pre-sales technical assistance to you.

    Please refer to this link Adobe Sign plans for individuals and businesses | Adobe Document Cloud to get in contact with them.

    Hope that helps.

    Regards,

    Meenakshi

    Translate
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