Invalid email

Question

Do I receive an email notification if documents are sent to in inactive email address???

Meenakshi_Negi · Answer

Hi Steve,

Sorry for the delay in response.

You will get the notification for the document sent to the Invalid email address if you have enabled the settings under My Events. To check that, please use the following steps:

1. Log in to your Acrobat Sign account.

2. Go to the Account tab > Personal Preferences > My Events.

3. Mark the email box for the option "Email sent to a signer bounced and was not delivered".

4. Click on the Save button appear at the bottom right.

Let us know if you have any questions.

Thanks,

Meenakshi

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded