invalid_request on oauth

Question

Started a developer account to create an integration with the Sign API but whenever I try to get the oauth token I get the error "Access cannot be authorized because the client configuration is invalid: invalid_request"

I've triple checked all the URL parameters and they are correct, but I still get the error.

Is there a support line that I can contact about this or a new solution for this issue?

Meenakshi_Negi · Answer

Hi André33316187hzn0,

Thank you for reaching out.

We have checked your account with the email address used to sign in to the community. You have a free developer account for Adobe Sign.

Please try updating the URL for authentication to https: //secure.eu2.echosign.com/public/oauth? in the URL. Check if that helps.

If that doesn't resolve the issue, I would recommend you contact the Pre-Sales team. They will be able to provide pre-sales technical assistance to you. Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

Let us know if that helps.

Regards,

Meenakshi

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