Invalid Signature

Question

We are using the latest version of Adobe and a couple of individuals are getting the invalid signature with our DocuSign documents. We have followed the instructions to add the trusted certifiicates but certain machines continue to show Signature is Invalid where as the same document on another machine shows the DocuSign signatures as valid.

Looking for a solution since it's random machines within our firm.

John T Smith · Answer

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-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

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