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Participant
November 7, 2017
Answered

Is there a way to have Adobe redirect to a web page after signing?

  • November 7, 2017
  • 2 replies
  • 5475 views

Hello,

We are in the process of integrating the Adobe Sign API in our system.  We already support a competing eSign company's API.

Using a competing product, when we direct a user to eSign a document, the eSign page can re-direct the user to our website, thus allowing for a seamless integration between our website and the competitor's eSign product.

Does Adobe allow for similar functionality?  I am able to retrieve the esignUrl of the agreement (via the following API call).  However, there does not appear to be a way to re-direct the user from Adobe to our web application after the user signs the document.

I have searched extensively over the internet to see if there is a solution.  Adobe does allow for redirect URI values when creating OAuth2 access tokens.  However, it does not appear to allow for redirecting to a different page.

Please advise.

Thank you.

This topic has been closed for replies.
Correct answer johnk27683883

For anyone who happens to have the same problem I had, the following resolved the issue:

On the API POST call to the /agreements endpoint add the following to the "documentCreationInfo" JSON:

"postSignOptions": {

"redirectUrl": "<<The URL you wish to redirect to>>",

"redirectDelay": 0

}

2 replies

Participating Frequently
July 22, 2024
 

Redirection after successfull sign

PostSignOption {
redirectDelay (integer, optional) : The delay (in seconds) before the user is taken to the success page. If this value is greater than 0, the user will first see the standard Acrobat Sign success message, and then after a delay will be redirected to your success page,
redirectUrl (string, optional) : A publicly accessible url to which the user will be sent after successfully completing the signing process
}

 

 

redirection after decline to sign or any other status

RedirectOption {
action (string) = ['DECLINED'] : The specific action that this redirect applies to. Allowed action is DECLINED : Participant has rejected the agreement. More actions to be added in a future release,
url (string) : The publicly accessible URL which the user will be redirected to,
delay (integer, optional) : The delay (in seconds) before the user gets redirected to the specific page associated with an action. If delay is not 0, then the user will first see the standard Acrobat Sign message, and then after the delay will be redirect to the specified page
}
johnk27683883AuthorCorrect answer
Participant
November 9, 2017

For anyone who happens to have the same problem I had, the following resolved the issue:

On the API POST call to the /agreements endpoint add the following to the "documentCreationInfo" JSON:

"postSignOptions": {

"redirectUrl": "<<The URL you wish to redirect to>>",

"redirectDelay": 0

}

Participant
July 26, 2021

Hello 

 

When i am using postSignOption - the redirection is happening only in those scenarios where the user signs the document. If the user chooses to decline to sign the document, the redirection is not happening.

 

Can anybody help me with this -- how to redirect to a public url in decline cases.