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ritikag16496114
Participant
May 22, 2019
Question

Issue in the SAML SSO Integration

  • May 22, 2019
  • 1 reply
  • 1508 views

I was evaluating Adobe Sign with our IDP but I am facing an issue.
Initially, Adobe sign sends the authentication request to our IDP for credentials. I entered our credentials and then our IDP sends the authentication response back to Adobe Sign. Till here everything seems fine but after that when it redirects to Adobe Sign then instead of logged in I am facing an issue – “Corporate Sign on failed. Please contact your account administrator”.

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    1 reply

    Participant
    March 30, 2020

    Hello, did you get this resolved? 

    I'm getting the same error, using Okta. 

    Participant
    March 30, 2020

    Update/Resolution: Your domain must be verified with Adobe using a TXT record with a value that Adobe Sign support services provides you.