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Issues with ESign manager 3.3.0 on iPhone 6plus

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I'm having trouble with the updated version of E-Sign, I'm getting a message that says "unable to complete request. Per-recipient authentication is disabled for this account or tier." It was working fine before the update. When I create an in-person signing on my iPad (with the older version) it carries over to the iPhone but I can't create a new one on the iPhone.

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Adobe Employee

Our eSign 3.3.1 patch is posted in App Store, please download the new build, so you can continue to our eSign App in your device.

Thanks for your patient.

Adobe Mobile eSign iOS team,

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Alexander_40489

Participant

Thank you, now it works.

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Participating Frequently

I Have the same problem with my Ipad and last release 3.3.0

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Alexander_40489

Participant

‌I have the same problem with the latest release of esign manager on my iPad Pro as well as with the iPhone 6.

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