Keep getting error message on Adobe sign

I am trying to request a signature on a document, which I've done numerous times, and after I've uploaded the file and hit send I receive an error message that says "We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again" I try to reload and I get the same message. I've also tried to log out and log back in. If anyone has any suggestions I would greatly appreciate it.

Thank you!