Lagging and Document Upload Issues

Question

Adobe sign seems to be lagging significantly, particularly when I attempt to upload documents to send out for signature. The process takes approximately 15 minutes and sometimes it buffers for about 30 minutes without successfully completing the upload. i've tried switching my browser as well and it has been an on-going issue for weeks.

Meenakshi_Negi · Answer

Hi Cosec,

Thank you for reaching out.

Please try clearing the cahe and cokkies for the browser. Or try sending the document using the new incognito window on Chrome browser. Also, reboot the machine once. Check if that resolves the issue.

Let us know if the issue still occurs.

Thanks,

Meenakshi

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