Large files, with signature on every page

Question

Hi, I'm trying to find a good solution for getting my boss who's on the road a lot to seal our architectural dwgs. The files are large and often have many pages. (my current project is 21 pages and is 15M)... I've used eSign before through email and it's great, but I just wonder if there is a solution for large files?

Thanks for your thoughts...

Cari

AadeshSingh · Accepted Answer

Hi caric89819299,

eSign services you can used on large size files.

Default setting for all paid accounts is set to 10MB and yes it can be increased. For that you will have to contact our support team suppot.echosign.com

Regards,
Aadesh

haroldt91004692 · Answer

The text of an email chain to & from Support concerning echosign file size is reproduced below. This was MY experience trying to get Adobe to allow file sizes that would actually be useful. [deep sigh...]

========================================================================================================

##- Please type your reply above this line -##

You are registered as a CC on this support request (414747). Reply to this email to add a comment to the request.

Sudarshan Shridar (Adobe Echosign)

Jun 10, 04:17 PDT

Hal,

I am sorry no, as informed 52 MB is the largest file size allowed.

Thanks
Sudarshan
Adobe Sign

htaylor

Jun 10, 04:11 PDT

Is there an upgrade that I can buy that will allow much larger file sizes? Actually need to get well into the gigabyte range, say 2 to 4GB. --Hal

-------------------------------
From: "Rijul Khurana (Adobe Echosign)" <support@echosign.zendesk.com>
Cc: htaylor
Sent: Thursday, June 9, 2016 7:15:09 PM
Subject: [Adobe Echosign] Update: Adobe Sign Support

Rijul Khurana (Adobe Echosign)

Jun 9, 16:15 PDT

Hello,

We have maximum file size to 52 Mb only that we can adjust.

Warm Regards,
-Rijul

Adobe Sign

htaylor

Jun 9, 15:44 PDT

Status?

-------------------------------
From: "Jessica Hopkins (Adobe Echosign)" <support@echosign.zendesk.com>
Cc: htaylor44@comcast.net
Sent: Wednesday, June 8, 2016 4:47:51 PM
Subject: [Adobe Echosign] Update: Adobe Sign Support

Jessica Hopkins

Jun 8, 13:47 PDT

Under the account htaylor44@comact.net, they would like to increase the document file size to 200 megabytes if possible.

htaylor

Jun 8, 13:27 PDT

NoNo NoNo NoNo NoNo

!

The file SIZE limit needs to increase up to at least 200 MEGABYTES, NOT 200 PAGES!

And we’ve got to get this done NOW, not in 2 to 3 business days!

--Hal

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Jessica Hopkins

Jun 8, 13:22 PDT

Hello,

Can you please adjust the megabyte size for the document file allowance for this account? They need to send up to 200 pages per transaction. The account is under htaylor44@comcast.net. Thank you!

Jessica

Jessica Hopkins
Marketing Associate
Adobe Document Services

jhopkins@adobe.com
877.324.6744 (tel)

345 Park Avenue
San Jose, CA, 95110
www.adobe.com (http://www.adobe.com/)

Attachment(s)
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