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Participant
November 10, 2022
Question

LDV Notifications & Final documents

  • November 10, 2022
  • 1 reply
  • 288 views

i am increasingly confused by the ldv functionality. how does one ensure that internal documents are never sent to external signers, but internal copied individuals get notifiation that documents have been signed? 

 

my entity uses ldv for including an internal checklist and agreements, assigning internals to the checklist; internal and external to the agreement. settings were that signers get all documents assigned to them. but recently found out that externals are getting the internal checklist. so now have unchecked the all documents setting. now concerned about those copied not getting notificaitons that documents are available nor will they be able to download in order to save, while absolutely making sure that externals never see the internal checklist. thanks for any guidance. 

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1 reply

Meenakshi Negi
Legend
November 30, 2022

Hi Isabel220389095dx2,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please refer to the information provided in the following help document on how the feature works: https://helpx.adobe.com/sign/using/limited-document-visibility.html

 

Would you mind sharing the changes that you have made on your end? 

Also, please let us know the workflow you do when sending documents for signature and what is not working.

 

Let us know if you have any questions.

 

Thanks,

Meenakshi