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Participant
September 16, 2019
Question

Limit on the number of documents to be sent out for signatures in Adobe Sign

  • September 16, 2019
  • 2 replies
  • 925 views

Please can anyone advise on the maximum number of documents that can be sent out for signatures on the Individual Plan? Is it 100 or more per year? Thank you in advance.

 

 

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2 replies

Meenakshi_Negi
Legend
September 19, 2019

To increase the transaction limit you will need to upgrade the service plan to either business or enterprise. For that, you can contact the pre-sales team with the options provided here https://acrobat.adobe.com/in/en/sign/pricing/plans.html

 

If you are referring to increase the limit of number of documents sent per transaction, for that you will need to contact the Adobe Sign support team.

Once you open the Adobe Sign account, click on the "?" icon in circle at thr top right-hand corner of the window and select "contact us". 

 

Hope that helps.

Let us know if you are referring to something else.

 

Regards,

Meenakshi

Participant
September 20, 2019

Hi Meenakshi,

 

Thank you for your reply. Please note that under the Business plan you are allowed to send the same maximum number of documents which is 150.

 

Is there any way to top up the number of documents sent out for signatures without upgrading? Upgrading does not work in all cases paticularly when it is only the number of transactions that has to be increased and no additional features are needed.

 

Please advise.

Thank you.

Meenakshi_Negi
Legend
September 16, 2019

Hi CDestates,

 

As you need to know the number of documents that can be sent for signatures per year for individual account, please refer to the following help document for information.

https://helpx.adobe.com/sign/using/transaction-limits.html

 

Hope that the information helps.

Let us know if you have any questions.

 

Regards,

Meenakshi

 

Participant
September 17, 2019

Dear Meenakshi,

 

Thank you. That is helpful.

 

Can you please advise how this number can be increased and how much would it cost?

Thank you.