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michaell84836282
michaell84836282
Participant
December 21, 2017
Question

Log in to Adobe sign

  • December 21, 2017
  • 2 replies
  • 2841 views

I cannot log-in to Adobe Sign.  For some time it has taken more than 5 attempts to successfully log-in.  Can someone somewhere resolve this for me because the on-line Adobe customer care facility clearly can't or won't.  I would add I have not forgotten my password, in fact i have re-set it and it still doesn't work.

This topic has been closed for replies.

2 replies

Meenakshi_Negi
Meenakshi_Negi
Legend
January 2, 2018

Hi Michaell,

As MichaelKazlow asked above, please clear the cache and cookies of the browser.

Open the new incognito window in Chrome browser and then try to log in.

Use this link Sign In — e-signature and e-sign Software Solution — Adobe Sign to log in to your Adobe Sign account and bookmark this link for future reference.

If you still experience any issue in signing in to your Adobe Sign account, let us know.

If possible, please share the screenshot of the page you get when you try to sign in.

To add the screenshot here, please use the insert icon provided in the reply window as shown below:

Once you click on this icon, you get a small window.

Click on Insert Image and then browse the location where you have saved the screenshot file.

Select the file and click on Open > Insert Image.

Let us know if this helps.

Regards,

Meenakshi

    MichaelKazlow
    MichaelKazlow
    Legend
    December 31, 2017

    Have you tried a different browser or cleared the cache in you current browser?

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