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September 11, 2023
Question

Maintaining Microsoft Purview information sensitivity labels when using Acrobat Sign eSignatures

  • September 11, 2023
  • 1 reply
  • 626 views

I have seen that Adobe Acrobat supports Microsoft Purview Information Sensitivity labels: https://experienceleague.adobe.com/docs/document-cloud-learn/acrobat-learning/integrations/microsoftsensitivitylabels.html?lang=en

 

Data associated with these Purview sensitivity labels is stored within custom document properties in the .docx file and is carried over to the custom document properties of the resulting PDF when saving or printing .docx files as PDFs. The same sensitivity labels may also be managed and added directly using the Adobe Acrobat desktop application, which does support this.

 

We have an API integration with Adobe Acrobat Sign and have several customers who use Microsoft Purview information sensitivity labels on their documents. Their requirement is to propagate the sensitivity labels of their .docx files into the signed PDFs that are returned from Adobe Acrobat Sign after signature in the same way.

 

I'm aware that issues may arise in e-signing signing documents if sensitivity labels are used to protect or encrypt documents, but does anyone know if this is supported in Adobe Acrobat Sign in scenarios where documents aren't protected or encrypted before signing?

 

i.e. Can we send a .docx file document with sensitivity label data in the document metadata out for signature using Acrobat Sign and get back a signed PDF with that same metadata in the custom properties of the PDF?

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1 reply

Meenakshi_Negi
Legend
September 30, 2023

Hi David30639752yms4,

 

Thank you for reaching out, and sorry about the delay in response.

 

If you have a question related to integration, the experts can best answer it. I suggest you, please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. If you are using the Adobe Sign Enterprise plan. You may contact them using the steps indicated in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

 

You may also refer to the information provided in the following help document: https://helpx.adobe.com/sign/integrations/home.html. Check if that helps.

 

Thanks,

Meenakshi