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Participant
August 17, 2022
Question

Managing settings at a group level

  • August 17, 2022
  • 1 reply
  • 426 views

In my Enterprise account, how do I set and control Signature Preferences at a global or user group level?

 

Right now, it only appears to allow this to be done at a user level.

 

I would expect that logging into my Enterprise account > Acrobat Sign Solutions for enterprise and then clicking on teh Manage Adobe Sign (see below) would accomplish this but instead, it takes me to my user account login screen and home page which does not allow me configure settings for all my users at an enterprise level.

 

 At an account/user level, we are able set signature options by clicking your profile icon when logged into acrobat and selecting I think it was “settings” and then “edit settings” under the e-signature preferences section. However, this will only make changes to your currently logged in account but won’t affect other users.

 

The goal of managing at a group level is to be able to enforce those settings throughout the organization so it can be said that there is some level of control over the process in place.

 

 

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
August 31, 2022

Hi Michael25695434cp1y,

 

Sorry for the delay in response.

 

It seems that you are making changes from the Admin console.

Please get in touch with the Enterprise support team to help you make changes to the required user's profile.

You may contact support using the steps suggested in the following help document: https://helpx.adobe.com/enterprise/using/support-for-enterprise.html.

 

Let us know if you need any help.

 

Thanks,

Meenakshi