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Participant
July 27, 2022
Question

Mergefields: Strange behaviour on agreement with multiple template

Hello,

I'm trying to figure out how is working the merge process while creating a multi template agreement using REST API, my scenario is the following:

  1. Using the website I create two template(template1 and template2) with two readonly data fields type "Text Input" named respectively, customerName and customerSurname (in fact I do have the need of repeat that fields value in more than a template) 
  2. Using API I create an agreement using both templates and passing a mergeFieldInfo array with customerName="John" and customerSurname="Doe"  
  3. [Here come the problem]Only the data fields on the first template are correctly replaced/updated and all other fields are completely ignored.

 

After a brief investigation I've retrieved the agreement fields (using the API  https://secure.eu1.echosign.com/public/docs/restapi/v6#!/agreements/getFormFields) and I've observed that the name of the second template fields are changed appending an apparently random "_n" where n is a 2 digit number. 

Now the questions:

  • Which is the correct way to handle this scenario?
  • Is it possible to keep the relation between template Field Names and the new names generate in the agreement fields list?

Thanks in advance 

 

Best regards.

 

Pietro

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1 commentaire

Meenakshi_Negi
Legend
August 1, 2022

Hi Pietro,

 

Thank you for reaching out.

 

We have checked that you are using the Acrobat Sign Developer service.

As you have a query related to API integration, it can be best answered by the experts.

I would request you to contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the right information.

Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the contact button for Adobe Sign Solutions under the team tab.

 

Thanks,

Meenakshi