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Participant
July 27, 2022
Question

Mergefields: Strange behaviour on agreement with multiple template

  • July 27, 2022
  • 1 reply
  • 246 views

Hello,

I'm trying to figure out how is working the merge process while creating a multi template agreement using REST API, my scenario is the following:

  1. Using the website I create two template(template1 and template2) with two readonly data fields type "Text Input" named respectively, customerName and customerSurname (in fact I do have the need of repeat that fields value in more than a template) 
  2. Using API I create an agreement using both templates and passing a mergeFieldInfo array with customerName="John" and customerSurname="Doe"  
  3. [Here come the problem]Only the data fields on the first template are correctly replaced/updated and all other fields are completely ignored.

 

After a brief investigation I've retrieved the agreement fields (using the API  https://secure.eu1.echosign.com/public/docs/restapi/v6#!/agreements/getFormFields) and I've observed that the name of the second template fields are changed appending an apparently random "_n" where n is a 2 digit number. 

Now the questions:

  • Which is the correct way to handle this scenario?
  • Is it possible to keep the relation between template Field Names and the new names generate in the agreement fields list?

Thanks in advance 

 

Best regards.

 

Pietro

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
August 1, 2022

Hi Pietro,

 

Thank you for reaching out.

 

We have checked that you are using the Acrobat Sign Developer service.

As you have a query related to API integration, it can be best answered by the experts.

I would request you to contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the right information.

Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the contact button for Adobe Sign Solutions under the team tab.

 

Thanks,

Meenakshi