Migration process - Echo Sign to Adobe Sign

Question

Hi,

My organisation are migrating from the Echo Sign platform to the Adobe Sign platform. We are 1 week out from the migration but the migration process still shows user migration as in process.

Is there something we have to do in order to mark it as complete?

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Stephen

Souvik Sadhu · Answer

Hello Stephen,

Hope you are doing well.

As per the above description, I understand that you want to check the actual progress of the migration process from Echo Sign to Adobe Sign.

Have you tried logging in to the Admin Console and checked if the users are added in there or not?
Link for Admin console: https://adminconsole.adobe.com/

Also, to know more, you can visit the page: Migrating from echosign.com to adobesign.com

Let me know if it helps.

Thanks,

Souvik.

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