Participant

Answered

Multiple ambiguous signers on embedded form.

Forum|Forum|7 years ago
September 20, 2018
1 reply
6567 views

I have a form embedded on our website that will be submitted by a few thousand people and one of the requirements for this form is two unique signatures from two different people. We will not know who these people are ahead of time so we cannot assign fixed signer roles to each field and the Sign form builder does not seem to allow multiple unique signatures on a widget/embedded document. Is there something I would need to change in Acrobat?

We have also explored the API and this also doesnt seem to be possible there.

Any assistance?

This topic has been closed for replies.

Correct answer Meenakshi_Negi

Hi Jonl,

Sorry for the delay in response.

The workflow you are looking for is not possible in Adobe Sign widget document.

However, I would suggest to contact Adobe Sign support team and check if they can help you with some alternative.

For the subscribed account, find below the steps to contact support:

• Login to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Hope that helps.

Let us know if you have any questions.

Regards,

Meenakshi

Meenakshi_NegiCorrect answer

Legend

Hi Jonl,

Sorry for the delay in response.

The workflow you are looking for is not possible in Adobe Sign widget document.

However, I would suggest to contact Adobe Sign support team and check if they can help you with some alternative.

For the subscribed account, find below the steps to contact support:

• Login to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Hope that helps.

Let us know if you have any questions.

Regards,

Meenakshi

A

ahindsPARF

Participant

Hello Adobe Community,

I also have a need for this exact solution. I am about to contact the support team now about it, but I just wanted to see if anyone has come up with a workable solution yet using Adobe Sign. I pretty much am doing the same thing @jonl0 is. I have a form on my website that sends default values to an Adobe Sign Web Form. The person filling out the form on the website is the first signer and they are sent straight to the Adobe Web Form once they press the submit button on the website form. However, on the website there is an option to add an additional signer that I would like to send an email to let them know they need to sign the Web Form after the first person signs. Only thing is it looks like Web Forms doesn't let you put multiple signers without knowing their email address beforehand. How can someone send the form to a second signer without knowing their email until the first signer inputs it into the form.

C

CarriF

Participant

I also have the same need for additional signers without knowing in advance who it will be. Have you found any solutions or workarounds?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded