Multiple issues with new 2024 release of AdobeSign

Since the most recent release (Jan/Feb 2024), I can no longer route a contract for signature through AdobeSign where the other party has already electronically signed using another tool such as DocuSign.  We receive a message saying the PDF is an unsupported file type.  We are additionally seeing an error message that AdobeSign does not support landscape documents, where the document is clearly in portrait.  Our workaround has been to Print to PDF and save it locally and then upload it to AdobeSign.  Even using the workaround, we are getting feedback that recipients are unable to sign or we're finding that their signature is illegible (too small and not located anywhere near the signature line).  I recently discovered that I could go into my Account Settings and uncheck the Request e-signatures box that says "Use the latest version of Request e-signatures".  Now it's back to the old version and I have no issues.  Our team has to have the ability to route documents for countersignature where the other party has already signed.   We route multiple contracts on a daily basis and this new release has caused numerous issues for us.  Please fix.  Thank you.