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October 15, 2018
Answered

Multiple signers, multiple documents, and restricting view access to certain docs?

  • October 15, 2018
  • 1 reply
  • 603 views

I have contract documents that need to be signed internally and externally. For external signers, I want to restrict view access to certain documents. For example, the internal signer requires proof of our legal's approval attached to the contract document before he/she signs. However, I don't want a copy of legal's approval sent to the external party. Can I restrict view access to certain documents without disrupting the signer workflow that I've created?

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Correct answer Meenakshi_Negi

Hi Ashelyb,

Sorry for the delay in response.

When you send the multiple documents for signature, you can assign restrictions the individual documents for the signers.

However, the option is only available in the enterprise account of Adobe Sign.

I have checked your account using the email address that you used to login to the forums.

I see that you have an Individual account of Adobe Sign.

The feature to restrict the documents is not available in the Individual account.

You may contact the support team to get more information on this.

As you are subscribed user, find below the steps to contact support:

• Login to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Let us know if you have any questions or need any help.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
November 22, 2018

Hi Ashelyb,

Sorry for the delay in response.

When you send the multiple documents for signature, you can assign restrictions the individual documents for the signers.

However, the option is only available in the enterprise account of Adobe Sign.

I have checked your account using the email address that you used to login to the forums.

I see that you have an Individual account of Adobe Sign.

The feature to restrict the documents is not available in the Individual account.

You may contact the support team to get more information on this.

As you are subscribed user, find below the steps to contact support:

• Login to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Let us know if you have any questions or need any help.

Regards,

Meenakshi