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cherylm10602467
Participant
March 3, 2016
Question

My client signed but I am not able to sign because its waiting to signature from the second email

  • March 3, 2016
  • 1 reply
  • 248 views

I am unable to sign the document because the client only signed with his first email.

    This topic has been closed for replies.

    1 reply

    R
    Rijul Raj Khurana
    Inspiring
    March 5, 2016

    Hello Cheryl,

    If the current signer has not signed the document, it would remain at that stage until they esign it. As a workaround, if the current signer's signature is not required, you can bypass that using "Upload a signed copy" feature:

      

    https://helpx.adobe.com/content/help/en/document-cloud/help/upload-signed-copy.html

    Regards,

    -Rijul

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