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Participant
August 1, 2016
Question

My documents have unwanted box images on them

  • August 1, 2016
  • 1 reply
  • 250 views

I am so frustrated!!   I have windows 10 using Firefox.  When I upload a document from MS One Drive or MS Word my document has boxes added at the bottom that I did not add myself.  In my example, after the word "today." there are two boxes that I DID NOT ADD IN.  I haven't yet done anything to the document (i.e., no signature boxes or anything), it simply uploads with these boxes.  Here is a partial screen shot:

Please help!

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1 reply

MichaelKazlow
Legend
August 6, 2016

Are you uploading a PDF file or a Word file or a different type of file. If a Word file is it a docx, doc, or rtf? Do you have any fields embedded in the file if it is a word file? Does it make a difference if you use a different browser?