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L
LTAdvisors
Participant
January 8, 2021
Question

My email is wrong in Adobe Sign

  • January 8, 2021
  • 1 reply
  • 273 views

When sending out an Adobe Sign, my email address is an old one. I am signed in with my new email, my online account states my new email, I've deleted and reinstalled Acrobat DC. Does anyone know how to correct this issue?

This topic has been closed for replies.

1 reply

B
B3 Swan
Participant
December 31, 2022

I'm having this same issue. Am responding here hoping someone has a resolution.

 

Meenakshi_Negi
Meenakshi_Negi
Legend
January 6, 2023

Hi B3 Swan,

 

Thank you for reaching out.

 

Please let us know about the issue you are experiencing.

Did you make any recent changes to the Adobe ID for the Acrobat sign?

More information will help us to understand your issue.

 

Thanks,

Meenakshi

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