Skip to main content
Participant
January 9, 2024
Answered

Name of sender wrong in "You signed: ... " confirmation email

  • January 9, 2024
  • 1 reply
  • 658 views

Hi,

 

When I make a signature request, the email that gets sent has sender name "Adobe Acrobat Sign on behalf of <correct name>" where <correct name> is my name. After signing, the confirmation email has sender name is "Adobe Acrobat Sign on behalf of <wrong name>" where <wrong name> is an old business name of mine. That <wrong name> shows up nowhere in my account settings. Is this some synchronization issue on your end? Or is there some way that I can fix it myself?

This topic has been closed for replies.
Correct answer mariahweyne

Check both your adobe.com profile and your profile in the acrobat home page settings.

1 reply

mariahweyne
mariahweyneCorrect answer
Inspiring
February 23, 2024

Check both your adobe.com profile and your profile in the acrobat home page settings.