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Inspiring
November 20, 2019
Answered

Netsession_mac can't connect because Akamai certificate expired 4-12-2019 at 7:59 PM

  • November 20, 2019
  • 1 reply
  • 1208 views

Through Little Snitch, I'm getting this error message:

Akamai Technologies, Inc.

netsession_mac wants to connect to cñ.redswoosh.akadna.net on TCP port 443 (helps)

netsession_mac wants to connect to log.client.akadns.net on TCP port 80

Akamai certificate expired 4-12-2019 at 7:59 PM

 

I have InDesign CS6, FlashPlayer, and Photoshop Elements on my laptop. What do I need to do to update the Amamai certificate?Adobe.com is the company using Akamai.

 

Thanks in advance for your help.

This topic has been closed for replies.
Correct answer tmbrown

Tmbrown, Akamai was only ever used to manage the downloads. It never had any interaction when running the apps themselves.  You already stated you did not download any Adobe software titles recently.  As part of the process of downloading the installation files, the akamai download manager would uninstall itself when done.

 

You have a good point, Docusign is a competitor, so your next action may be to follow up with them.

 


Just did some Googling and DocuSign was the victim of a phishing attack around October 31, 2019, so I seem to be one of the late recipients of that. Trashing that email after sending it to spam@Docusign.net.  Thanks for all of your help.

1 reply

Jeffrey_A_Wright
Legend
November 20, 2019

Tmbrown, besides the error in Little Snitch, do you face any problems with downloading InDesign CS6?  What version of Photoshop Elements are you using?  Were you able to download the installation files successfully?

tmbrownAuthor
Inspiring
November 20, 2019

Jeff, I own InDesign CS6 (registered years ago) and paid $600 for it, so there was no downloading. I purchased Photoshop Elements also and own registered copies of versions 15 and 18. I have not used PE in a while; just thought it might be relevant that it is on my MacBook Pro. Again, no downloading was involved. The Little Snitch error just began yesterday...out of the blue.

Jeffrey_A_Wright
Legend
November 20, 2019

Then what triggered your error, Tmbrown, if you are not downloading the applications from Adobe?