Skip to main content
Participant
October 24, 2023
Question

New Adobe E-Sign is AWFUL!

  • October 24, 2023
  • 30 replies
  • 9912 views

So I have been using Adobe e-sign for the last year and it has done everything we as a business need it to, however in the last week my adobe has updated and it is awful!

 

As a company we have an adobe pdf form that we use for employee expense forms, however once these are filled out and sent over to us in accounts to send to the relevant manager for signing, when we send for e-sign through adobe all of the information that has been typed into it disappears and it sends a blank document to the manager to sign. To get around this we have to save every unsigned expense form and then upload and send for signature through the outlook add on, this is very long winded and a duplication of work...

 

Also, we have forms within the company that need to be sent to a form filler to fill out and then sent on to the manager for signature, the new e-sign doesn't give me the option to select someone as a form filler anymore which means that it no longer serves the purpose!!

30 replies

colleenc23054698
Participant
August 30, 2024

Why did you give us an update that sucks so bad? Revert back and don't launch another update until you have figured it out. It must be embarrassing for your developers... or at least it should be... and you as a company to release this.

Participant
August 29, 2024

I agree.  There is no improvement to functionality and the end product looks so bad we don't want to include it in permanent records.  We're sourcing other options.

Participant
August 2, 2024
  • Time to move over to DocuSign, what kind of idiots can't get it straight. not going to risk losing thousands of dollars when somebody's trying to sign a contract and ink a deal and these clowns get in the way with some stupid glitch. trying to sign a $15,000 contract today and the customer can't even enter in the date. without getting multiple failure messages.. Adobe clowns. 

 

zaronologyinc
Participant
June 25, 2024

Totally agree.  New method is HORRIBLE.  Cannot find links to anything, not inturitive, and horrible experience.  Will never use Adobe Sign again

Participant
May 26, 2024

I spent so much time trying to make it work that, needless is to say, wasted valuable time, I simply could not make it work. The instructions and functionamity are horrible! I could not make it work. 

This is GARBAGE!

Participating Frequently
May 21, 2024

I would love recommendations on other software platforms for e-sign.  Adobe has failed me time and time again, and this update has completely ruined my work.  Checkboxes are missing, the free text fields do not wrap.  Staging a document for e-sign has completely ruined my documents!

Participant
May 9, 2024

Fix it ADOBE! It's so difficult!

Participant
May 8, 2024

It continues to be a wrose product then before - templates gone and it seems impossible to create when following the prompts to create, you cannot change an email of a signer any longer (WTH), and in adobe loading agreements in progress always resets when I try and see details. This is a mess!

Participant
May 6, 2024

Can i have the old version back?  total piece of gabbage.  the team for the new version should be fired. I am switch to other signatures.

 

Participant
April 30, 2024

OMG so agree!  awful, awful awful. I will ask IT to come back to the old version what a nightmare!  I just stop that !! I'm so upset, and pulling my hair out! 

 

ADOBE MUST TO DO SOMETHING!