Skip to main content
yordant88849283
Participant
June 4, 2018
Answered

New email address to replace the existing email

  • June 4, 2018
  • 2 replies
  • 986 views

I have a signor whose email address changed so I need to change the mail address for him to be able to get and sign the doc.  Pls let me know how and what to do.

    This topic has been closed for replies.
    Correct answer ScottCarter

    Greetings!

    If you sent the agreement, you should be able to replace the current signer from your Manage page.

    Here's an article on that feature: Replace the current recipient in an agreement

    2 replies

    Participant
    April 16, 2020

    In my case the "bad address" email is not showing up in my manage area. I did get ADOBE notice in my email that the recipeint did not go through (spelled debora with an "h"; should have been without)

    ScottCarterCorrect answer
    Participating Frequently
    June 5, 2018

    Greetings!

    If you sent the agreement, you should be able to replace the current signer from your Manage page.

    Here's an article on that feature: Replace the current recipient in an agreement