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Participant
December 13, 2020
Question

New email instead of old email

  • December 13, 2020
  • 4 replies
  • 566 views

I have recently switched emails but when I send out signature request it shows old email

 

Thanks

    This topic has been closed for replies.

    4 replies

    Participant
    January 21, 2021

    Did you ever get a resolution to the email problem?

    Participant
    January 22, 2021

    I have the same problem

     

    Nancy OShea
    Community Expert
    Community Expert
    December 13, 2020

    Moving to Adobe Sign.

     

     

    Nancy O'Shea— Product User & Community Expert
    Just Shoot Me
    Legend
    December 13, 2020

    Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum.


    I hope this helps. Best of luck to you.

    Just Shoot Me
    Legend
    December 13, 2020

    And what does this have to do with any Adobe program?

     

    Please state the Adobe program you are having problems with

    Participant
    December 14, 2020

    I am having the same issue as well. I changed the email associated with myAdobe account from my personal one to me business email. The changes have been saved and the login now reflects the new email. But when I send docs to be e-signed it still send from my personal email addrrss.