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Participant
April 24, 2025
Question

"New Experience" templates not searchable

  • April 24, 2025
  • 4 replies
  • 442 views

Switched to new experience by force 😞

 

Search for template function not working. We have to scroll the long list to find.

 

-also Radio Buttons on old templates are glitching in New Experience. We are forced to delete and create new ones or it doesn't let us send.

- If you're first position in the signing order, your name doesn't auto-populate in the box and you can't select "myself".

 

I'd like to switch back to the Classic Experience.

 

4 replies

Participant
April 24, 2025

Experiencing this issue also. Using Microsoft Edge and the new UI for Adobe Sign web. Search is not working at all.

kglad
Community Expert
Community Expert
April 24, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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mary_5578Author
Participant
April 24, 2025

Thank you!

 

kglad
Community Expert
Community Expert
April 24, 2025

no problem 

mary_5578Author
Participant
April 24, 2025

AdobeSign on desktop.

 

My office sends out docs all day. Now the new update has really thrown a wrench into things.

kglad
Community Expert
Community Expert
April 24, 2025

what app?