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richardh87804075
richardh87804075
Participant
November 20, 2016
Answered

No Apply Button on Cell Phones

  • November 20, 2016
  • 1 reply
  • 446 views

Can someone please tell me why all of my customers that I send documents out for signatures say that they cannot get the apply button to activate on their cell phones after they input their initials or signatures. It is finally come to a point where I'm ready to jump-ship to Docusign. This is painful and unprofessional. Is there something I don't know about as a way to get this to work?

    This topic has been closed for replies.
    Correct answer AadeshSingh

    Hi richardh87804075​,

    Once you click on the Signature field to Sign the document there will be a bank field at the top left corner where you need to enter your name & then Type/Draw/Image your signature, once done "Apply" button will be active.

    Regards,

    Aadesh

    1 reply

    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    November 22, 2016

    Hi richardh87804075​,

    Once you click on the Signature field to Sign the document there will be a bank field at the top left corner where you need to enter your name & then Type/Draw/Image your signature, once done "Apply" button will be active.

    Regards,

    Aadesh

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