No option to turn Workflows on

Just purchased an Adobe Sign Solutions for small business sub to specifically use the workflows feature. I went into Global Settings to turn the feature on, but there is no checkbox to tick. Tried to have online conversation with Adobe yesterday but the chat disconnected for some reason. Thought I'd try here next, as you guys are awesome 🙂

I left my account overnight to see if it "updated" in some way, but still no checkbox to tick. This tool is useless to me without the workflows option.