Question
Not accepting Signature
I have a customer who can't get Esign to accept her signature on a form she needs to fill out for me each month. It will accept all the information she needs to enter except the signature. Occasionally she will get a pop up saying that there was an error in the program. Otherwise she is needing to rewrite the form many times before she can get the form accepted. I send out many of these forms each month and she is the only one that has indicated any problems at this point. Does anyone know what might be going on or have any suggestions for how to fix it.
AdChoices