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Participant
September 2, 2025
Question

Not allowing all the boxes to be completed on E-Sign

  • September 2, 2025
  • 2 replies
  • 134 views

As soon as the client signs the first box, Adobe completes the document and sends it!  There are still 3 further boxes to complete.  Why is this happening?  

    2 replies

    Meenakshi Negi
    Community Manager
    Community Manager
    September 2, 2025

    Hi skilled_force3432,

     

    Thank you for reaching out, and sorry about the trouble caused.

     

    Please let us know how you send the document for signature and how the form fields are added.

    We will require more information to check this behavior and share the correct information.

     

    Thanks,

    Meenakshi

     

    kglad
    Community Expert
    Community Expert
    September 2, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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