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Inspiring
March 2, 2023
Question

Opt out from Adobe business profiles that are no longer administered

  • March 2, 2023
  • 2 replies
  • 2130 views

How can I opt out my Adobe personal profile from Adobe business/organizations profile that I am no longer into?

This is causing me troubles with the Adobe Sign feature, so I need my account unlinked from those organizations.

I have tried contacting administrators but I got no reply.

Is there a way to do it myself?

This topic has been closed for replies.

2 replies

Meenakshi_Negi
Legend
March 6, 2023

Hi Ksasa,

 

Thank you for reaching out.

 

Would you mind sharing both email addresses with us in a private message?

You may initiate the private message using the envelope icon at the top right corner of this community page.

We will check both accounts and share more information on what can be done. 

 

Let us know if the issue is already resolved.

 

Thanks,

Meenakshi

KsasaAuthor
Inspiring
March 6, 2023

Hi MeenakshiNeg

The account with the problem above is only one.

I don't login into the other from several years, and it's not related with this in any way.

I will provide privately the email address associated with my main account.

Thanks for the support.

kglad
Community Expert
Community Expert
March 2, 2023

do you have a different adobe id from the one used by organization?

KsasaAuthor
Inspiring
March 2, 2023

Yes, but I don't login in with it from years.

Even before Adobe created business profiles, when they were just individual.

Why?

kglad
Community Expert
Community Expert
March 2, 2023

is that the id you want to use with adobe sign?