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A
ACMSS
Participant
April 14, 2016
Answered

Option to Sign First is missing

  • April 14, 2016
  • 2 replies
  • 803 views

Hello Eveyone,

I'm not sure what happened, but last week I had the option to fill in the form fields before having it sent to be signed.

After logging in, I would chose the document from the library, then click start.

On the next screen I would fill in the recipient's email and then check I NEED TO SIGN and choose FIRST, then click the blue button on the bottom right that says SIGN THEN SEND

The contract opened and I was able to fill in the form fields, sign it and then send it.

Now, no matter what I do, I do not have that option to check "I need to sign" first and make any changes to the form. The screen doesn't show that option at all. I didn't change anything on the form - I'm at a total loss why I can no longer get the option to sign and edit the form. Any assistance would be appreciated.

Here is what the screen looks like now after choosing the document and clicking start:

I can preview and add signature fields, but not fill in the form fields. maybe I'm missing something simple. I don't know. If anyone can assist I'd certainly appreciate it.


    This topic has been closed for replies.
    Correct answer Rijul Raj Khurana

    Hello,

    Regarding "I need to sign" option, we have replaced it with "Add Me" option shown on extreme right in new Send tab. Can you check if it's shown or not and if not, then please inbox me your registered email address and also, would check regarding form field layer not shown in Preview Page.

    Regards,

    -Rijul

    2 replies

    A
    akashp79569680
    Participant
    September 28, 2017

    Is there a way to make this a global default setting? We have several users in our account who frequently send large number of documents where they need their signature by default. Would be very useful to have this setting as a global setting instead of having to add yourself every time you need to send something.

    R
    Rijul Raj KhuranaCorrect answer
    Inspiring
    April 14, 2016

    Hello,

    Regarding "I need to sign" option, we have replaced it with "Add Me" option shown on extreme right in new Send tab. Can you check if it's shown or not and if not, then please inbox me your registered email address and also, would check regarding form field layer not shown in Preview Page.

    Regards,

    -Rijul

    wynng83516701
    wynng83516701
    Participant
    September 28, 2016

    Hi Rijul,

    I am having the same issue. I get the Add Me option, but I don't have a way to sign it before sending it.

    Should I put my name first and then the person I'm sending it to? I think that would require it to be emailed to me and then to the recipient. I don't want that. I want to sign in Adobe THEN send out for signatures.

    Is there any way to sign then send out?

    I don't have any options to do so even when I Add Me to the document.

    Thanks!

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