Page limit alert for 2 page document

Question

A user is unable to send documents for e-sign and is getting the alert that the document is over the 100 page limit. As the document in question is only a two page invoice this is not the actual issue. This issue has been posted before with no response or resolution, has anyone seen this issue and achieved any sort of resolution? On a previous occurrence the user was able to download and re-name the documents but this has no longer worked.

Meenakshi_Negi · Answer

Hi Barb5E5F,

Thank you for reaching out, and sorry about the delay in response.

Could you please share the screen recording of the complete workflow?

Do you upload any other files with the PDF? More information would be helpful.

Thanks,

Meenakshi

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