Skip to main content
P
Philip5DC5
Participant
August 24, 2022
Question

Participant X (approver) does not have any visible document

  • August 24, 2022
  • 1 reply
  • 1042 views

What does the above error message mean and how do I correct it? I have received the same one multiple times now when I try so submit and send a document for signing. 

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
August 24, 2022

Hi Philip,

 

Thank you for reaching out.

 

You seem to have not added the form field for a particular signer on any document you have added for signature.

The error message appears when you add a recipient as approver and do not add any field for them. 

Please let us know if that is not the case.

 

Thanks,

Meenakshi

P
Philip5DC5Author
Participant
August 24, 2022

Thanks for your reply. I was not aware of that you need to add a field for the approver?

 

I found this information at your website (Allow various recipient roles (adobe.com)), "Approvers are not required to sign or interact with any fields. All approvers need to do is enter their name before sending the transaction to the signers. Fields can be assigned to approvers, and if those fields are required, they need to fill them out. The approver role works well for situations where someone needs to "okay" a document before it's sent off to the signer."

 

But you are saying the above is incorrect and that the approver is required to sign or interact with a field?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices